Alorica Bulgaria EOOD (Алорика България ЕООД) (Bulgaria)

Alorica Bulgaria EOOD is the Bulgarian operating subsidiary of a global customer experience and business process outsourcing services provider. The company delivers integrated customer interaction solutions including inbound and outbound customer support, technical helpdesk services, digital engagement, back-office processing and analytics-driven services across sectors such as telecommunications, healthcare, financial services, technology and retail. Its business segments encompass omnichannel customer support, automation-enabled service delivery and managed operations. Geographic scope includes Bulgaria as part of an international delivery network serving clients globally. Key assets include multilingual contact centers, proprietary customer experience platforms, automation tools and workforce management systems. Strategic focus is on optimizing customer experience delivery, enhancing operational efficiency and expanding service offerings through technology integration.