PT Erafone Artha Retailindo (Indonesia)

Erafone Artha Retailindo is primarily engaged in telephone and communication equipment activity. Its headquarters is located in Dki Jakarta. The company was founded in 2002. Erafone Artha Retailindo, a prominent player in Indonesia's retail sector, was established by PT Erajaya Swasembada Tbk, a leading distributor and retailer of mobile phones and accessories in Indonesia. Erafone serves as the retail arm of Erajaya Group, focusing on providing a wide range of mobile devices, gadgets, and accessories from renowned global brands such as Apple, Samsung, Xiaomi, and Oppo. The company operates an extensive network of retail outlets across Indonesia, with over 500 stores strategically located in major cities and urban centers. Erafone's primary business line is retail, while its secondary activities include offering after-sales services and mobile device insurance. Erafone is known for its customer-centric approach, providing comprehensive services such as device trade-ins, installment plans, and expert consultations. The company has also embraced digital transformation by enhancing its online presence through e-commerce platforms and mobile applications, catering to the growing demand for online shopping. In addition to its retail operations, Erafone collaborates with various telecommunications providers, including Telkomsel, Indosat Ooredoo, and XL Axiata, to offer bundled packages and exclusive deals to customers. The company is a member of the Indonesian Retailers Association (APRINDO) and actively participates in industry events and exhibitions. With a vision to be the leading retail company in the telecommunications sector, Erafone is committed to delivering innovative solutions and exceptional customer experiences, aligning with its mission to connect people through technology.