Firstsource Solutions Ltd is engaged in providing global business process management (BPM) and customer experience solutions that help organisations optimise operations and transform customer interactions by blending human expertise with advanced technology. The company’s main products and services include customer lifecycle management (inbound/outbound customer support), digitally enabled contact centre services, collections and receivables management, intelligent back-office processing, automation and analytics, and platform-led digital transformation solutions (including AI and cloud-based services) tailored to specific industry needs. Its clients comprise enterprise customers in sectors such as healthcare, banking and financial services (BFSI), communications, media & technology (CMT), utilities, retail and other diversified industries. The company was incorporated in 2001 and is located in Mumbai, India.
Legal Address
5th Floor, Paradigm "B' Wing,, Mindspace, Link Road
Mumbai; Maharashtra;
Postal Code: 400064
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Website: http://www.firstsource.com
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