Lenoka SIA (Латвия)

Lenoka SIA is a company located in Riga. It was founded in 1999 and is one of the largest locally owned retail chains in Latvia. Lenoka SIA operates 91 stores throughout the country, including in cities such as Daugavpils, Liepāja, Jelgava, and Ventspils. The company aims to be the closest store to serve its clients' needs for both larger and smaller purchases. In 2014, Lenoka SIA acquired the IKI retail chain, further strengthening its position in the Latvian market. With a focus on professionalism, Lenoka SIA serves over 100,000 satisfied customers daily. The company offers a wide range of high-quality products and services. Lenoka SIA has been recognized for its customer service quality, ranking third in a study conducted by Company Dive. The study evaluated criteria such as shop tidiness, staff courtesy, responsiveness, and competence in customer service procedures. With a team of over 2,500 employees, Lenoka SIA is one of the largest social taxpayers in the country. In 2021, the company's total turnover is approximately 200 million EUR.