Ing Hubs B.V. Philippine Branch (Philippines)

ING Hubs B.V. Philippine Branch, commonly known as ING Hubs Philippines, is the global capability and shared services center of ING Bank N.V. in the Philippines. Established in 2013 and based in Bonifacio Global City, Taguig, it provides end-to-end support services to ING business units across nearly 40 countries. Its operations cover a broad range of functions, including retail and wholesale banking operations, financial markets processing, trade finance services, risk management, compliance and anti-financial crime, legal support, data and analytics, finance and reporting, human resources, and information technology and software development. The branch operates as a multi-disciplinary hub, handling both transactional processing and higher-value knowledge-based services such as data modeling, digital product development, and process re-engineering. ING Hubs Philippines' key assets are its large and diverse workforce, global process expertise, and integration into ING's digital banking platforms. Strategically, it is positioned as a central pillar of ING's global operating model, designed to drive efficiency, standardization, and innovation in banking processes while leveraging Philippine talent to support the bank's worldwide customers and business lines.