Concentrix Daksh Services Philippines Corporation (Philippines)

Concentrix Daksh Services Philippines Corporation is a Philippine customer experience and business process outsourcing company and part of the global Concentrix group. Operating mainly from Quezon City with additional delivery sites in Metro Manila, the company provides telemarketing and contact center services, including inbound and outbound customer support, technical assistance, sales and collections, along with back-office processing and transaction support. It serves clients in sectors such as technology, communications, retail, financial services and other consumer-facing industries, delivering omnichannel support via voice, email, chat and other digital platforms. Concentrix Daksh Services Philippines Corporation integrates customer management platforms, analytics and process-improvement methodologies to help clients enhance customer satisfaction, optimize operations and manage costs. Strategically, it aims to strengthen its role as a key Philippine delivery vehicle for Concentrix by expanding service depth, scaling multilingual and non-voice capabilities, and investing in workforce development and digital tools that support more complex and value-added customer experience solutions.